Thank you for taking the time to speak up and report your concern online.

SHV welcomes all concerns raised in good faith, even if the report turns out to be unfounded. We trust you to use this service fairly and responsibly.

This is not an emergency service

If you are worried about any immediate threat, please contact your public emergency services.

What sort of concerns can you raise?

SHV Speak Up service is there for you. This is the place to raise concerns about a potential violation of:

  • any SHV, Group or company policies and guidelines;
  • any applicable code of conduct;
  • local laws, rules or regulations.

Some examples are bribery, harassment, fraud or alcohol abuse. Know that we welcome all concerns raised in good faith, even if the report turns out to be unfounded. We trust you to use this service fairly and responsibly.

What information can help our investigation?

Give us as much information as possible. Be as factual as possible. It is a great help if you can answer these questions:

  • What happened?
  • Where did it happen?
  • When did it happen?
  • Is it an ongoing issue?
  • Who is involved?
  • Were there witnesses?
  • What evidence is available?

What if my location is not in the list?

Please choose your Group or SHV Holdings, then select a random country, and choose "Other" in the city field. Later you can fill in the correct location name and address details in the free text field of the report.