Compliance Hotline

Evolving Towards Win-win
in a Trust-based Ecosystem
Rendanheyi and EMC Contract
ATTENTION! To maintain confidentiality this web page is hosted on EthicsPoint’s secure servers and is not part of the Haier web site or intranet.
File a Report by Phone File a Report Online
Follow Up on a Report

The Reporting Process

If you would like to report any misconduct related to suspected fraud, discrimination/ harassment, or suspected violation of labor laws where legally permitted, you can submit a confidential toll-free phone or web report here through our third party vendor EthicsPoint.

  • Submit a report:
    The information you provide will be sent to relevant functions of Haier Group headquarters by EthicsPoint on a totally confidential and secure basis.
  • Report processed:
    Report will be reviewed and investigated confidentially by dedicated function of Haier Group headquarters, and are communicated to the headquarters and/or local senior leadership team on the need-to-know basis. It is strictly prohibited to reveal reporter’s personal information or reported content, or retaliate against reporter. Report processed status will be updated on this hotline, so later on you can follow up on your report.
  • Follow up on your report:
    After you file a report, EthicsPoint will provide you with a report key and ask you to create a password. The report key and password will allow you to monitor progress on your report and learn whether any additional information is needed from you to address your concern.

Further information on this Compliance Hotline and on how Haier will respond to your report can be found in FAQs. If you have any further questions regarding the Hotline, please feel free to contact

Our Commitment

At Haier, we always advocate innovation, entrepreneurial spirit and to encourage each employee to achieve their greatest values. However, achievements cannot be attained without rules and regulations. We firmly believe that only by living up to ethical and moral guidelines, can we achieve long-term development. We should never forget to uphold these values, regardless of past, present or future.

- Liang Haishan, Haier Group Executive President

Integrity has always been regarded as a virtue in the Chinese culture, which also serves as the basic foundation for Haier's development. Just as there are no good deeds too small to be done, there are no evil acts too small to be condoned. Integrity is a value that is advocated to all employees under Haier's win-win model of individual and goals combination. Haier Group Code of Conduct forms not only the basic rules, but also sets out top prohibitions for all employees of Haier.

- Zhou Yunjie, Haier Group President

Haier creates a platform where every employee is encouraged to develop their potentials and achieve their greatest values. Nonetheless, integrity and compliance forms the basic guideline that everyone must adhere to. We all belong to Haier's unique ecosystem. We can be assured that our ecosystem will continue to grow from strength to strength, when each and everyone one of us continues to uphold our obligations to protect and to abide by the rules of the ecosystem.

- Tan Lixia, Haier Group Executive Vice President

Haier employee. It is only through living up to our core values, that we can achieve the best interests of our employees, clients, and suppliers, so that we may attain the long-term prosperity of the Haier ecosystem in the age of Internet.

- Sheng Zhonghua, Haier Group Senior Vice President

EthicsPoint is NOT an Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. If you require emergency assistance, please contact your local authorities.