The bank for a changing world

You can call us in confidence by selecting your country below. The lines are toll free, and you’ll be connected to an independent communication specialist to make your report.

You can choose to remain anonymous if you wish.

What should I do if the telephone number is not working?

If the telephone number listed above is not functioning, make your report online through this website. Indicate in the report that the telephone number did not work.

What should I do if the country I am in is not listed above?

If there is no service for your location, make your report online through this website. Indicate in the report that dialing instructions for the country you are in were not available.

If you prefer, please be informed that you can also report your concern during a face to face meeting. Please call +34 91 762 36 00 and leave a message.