What should I do if I lose my report key or forget the password I created?
Due to the high level of security that is maintained, if you lose your report key or password, you will need to file a new report. Mention in the new submission that it is related to a concern you previously filed and provide as much information as possible relating to the previous report.
Should you have experienced side effects or unwanted medical occurrences that may or may not have been caused by treatment with one of our products, please report this via our Adverse Event Reporting channel