Why should I report what I know?
We all have a responsibility to ensure compliance with ITP Aero Group's ethical standards. If you observe behaviour that raises concerns or which you believe may be in breach of our Code of Conduct, our policies, applicable laws or regulations, you should report it immediately.
By doing so, you give ITP Aero Group the opportunity to address the problem and to put in place solutions and controls. To do this, you have the Ethics Line channel, which you can access via the website, intranet, QR code and telephone.
Who manages the Ethics Line?
The Ethics Line is managed through EthicsPoint, an independent platform managed by NAVEX, who are responsible for receiving your Ethics Line questions and allegations. This gives employees and third parties connected to the ITP Aero Group the security of knowing that their questions or allegations will be treated in the strictest confidence.
All questions and allegations are handled directly by the Ethics Line managers.
What happens when I report?
The Ethics Line managers are notified so that they can access your report and start the investigation. Depending on the outcome of the investigation, appropriate corrective action will be taken to address breaches of the Code of Conduct, our Policies and/or applicable law.
Those responsible for following up on your report are professionals trained to deal with the issue in accordance with the principle of confidentiality.
All reports are recorded in an EthicsPoint database. If you have documents, records, photographs or videos, you can also attach them to your report. They will be retained in accordance with the retention periods set out in current legislation.
Can I get into trouble if I use the Ethics Line?
No. The Ethics Line is available for you to use without prejudice to your safety. Retaliation against anyone who reports an ethical issue in good faith is unacceptable and will be treated as serious behaviour and investigated. Anyone who retaliates will face disciplinary action.
How do I use the Ethics Line?
The Ethics Line has four (4) options to report information, which are available 24 hours a day, 7 days a week, every day of the year.
By telephone: You must provide your name and contact information; the call operator will take down your details and ask you a series of questions to identify the relevant details of your question or allegation. If you choose to remain anonymous, EthicsPoint will not make any effort to trace your call or take any steps to learn your identity. If you choose to identify yourself when you contact the Ethics Line, EthicsPoint will maintain the confidentiality of your identity during the investigation or follow-up of the case. At the end of the call, you will be provided with a summary of the information provided and will make any necessary changes to ensure that you are satisfied with the accuracy of your question or allegation.
EthicsPoint has established toll-free numbers in the countries in which ITP Aero Group operates. Multi-lingual operators are available so that callers can ask questions or make a report in their native language.
By website: This communication portal is available from anywhere you have access to the Internet. Like the telephone portal, the communication portal will ask you for the same types of details about your question or allegation. Again, in this case you can choose to remain anonymous. EthicsPoint will not attempt to track your web address or otherwise identify you.
By intranet: Any company employee can raise questions or allegations via the intranet located on the corporate portal.
By QR code: Anyone can access the Ethics Line at any time by simply scanning the QR code from their mobile phone.
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