Frequently Asked Questions

The ITP Aero Group Ethics Line is a service provided by the company for anyone (employees, customers, suppliers or members of the public) to ask questions and report allegations about ethical issues, or to follow up on those already raised.

The Ethics Line is managed through EthicsPoint, an independent platform managed by NAVEX, who are responsible for receiving your Ethics Line questions and allegations. This gives employees and third parties connected to the ITP Aero Group the security of knowing that their questions or allegations will be treated in the strictest confidence.

All questions and allegations are handled directly by the Ethics Line managers.

At ITP Aero Group we are committed to creating and maintaining an environment where you can ask questions and report allegations about business ethics without fear of retaliation.

EthicsPoint allows you to report through the corporate intranet, website, QR and phone call.

If you have a concern and need to ask a question, the following channels are available:

If you observe behaviour that raises concerns or which you believe may be in breach of our Code of Conduct, our policies, applicable laws or regulations, you should report it immediately.

To do this you have the Ethics Line channel, available both on the ITP Aero Group website, the corporate intranet, website, QR and by telephone.

EthicsPoint is designed for employees and stakeholders to report:

• any breach of ITP Aero's Code of Conduct or any other ethical concerns they may have.
• Breaches of European Union law (on a limited basis*).
• * Provided that they: 1. fall within the scope of the European Union acts listed in the Annex to Directive (EU) 2019/1937 of the European Parliament and of the Council of 23 October 2019 on the protection of persons reporting breaches of Union law, irrespective of their qualification under national law; 2. affect the financial interests of the European Union as referred to in Article 325 of the Treaty on the Functioning of the European Union (TFEU); or 3.3. affect the internal market, as referred to in Article 26(2) TFEU, including infringements of EU competition rules and state aid, as well as infringements relating to the internal market in relation to acts in breach of corporate tax rules or practices aimed at obtaining a tax advantage that would defeat the object or purpose of corporate tax law.
• Acts or conduct that may have criminal, serious administrative or very serious implications, as well as infringements of labour law in the field of occupational health and safety.

Do not use the EthicsPoint system to report situations presenting an immediate threat to life or property. If you require emergency assistance, please contact your local authorities immediately.

When you ask a question, it will be directed to the Ethics Line managers, who will provide you with an answer.

No. The Ethics Line is available for you to use without prejudice to your safety. Retaliation against anyone who reports an ethical issue in good faith is unacceptable and will be treated as serious behaviour and investigated. Anyone who retaliates will face disciplinary action.

No. If you remain inactive for a few minutes, your EthicsPoint portal session will expire, so you will need to choose a time and place where you can complete the form.

Given the high level of confidentiality that is maintained with respect to questions and allegations, if you lose your password, you will need to resubmit the question and/or allegation.

Yes, your question or allegation is sent directly to the EthicsPoint server to avoid any possible breach of security. The goal of the Ethics Line is to facilitate the free flow of information and provide a secure way to share questions and allegations.

EthicsPoint does not generate or maintain logs of internal connections to IP addresses; therefore, there will be no information linking your computer to EthicsPoint.

Reports submitted from home, from any computer, will be logged securely and anonymously. EthicsPoint will never identify visitors by user or IP address, so anonymity is guaranteed.

If you identify yourself when filing a report, the Ethics Line managers will maintain confidentiality throughout the investigation.

Yes, the investigation will be handled in such a way as to ensure anonymity.

At ITP Aero Group we have a responsibility to ensure that ethical standards are upheld. Therefore, if you observe behaviour that you believe may be in breach of our Code of Conduct, our policies, applicable laws or regulations, you should report it immediately.

Only EthicsLine managers have access to these reports.

The EthicsPoint system and its distribution protocols are designed so that those named in the report do not receive any notification or have access to it.

You can return to the EthicsPoint page, either via the website, the intranet or QR code, and access your original report with your password and report key to add more information or answer questions posed by an Ethics Line managers.

No. All access through EthicsPoint is kept under the same strict level of confidentiality as the first report, always preserving the anonymity of the whistleblower.

No. If you do not have access to the internet, the only available option would be by telephone.