5 Key Things You Need To Know
What is Speak Up?
Speak Up is Smurfit Kappa’s global helpline. It is a confidential channel through which you can ask questions and raise concerns about ethics, compliance or Smurfit Kappa’s Code of Conduct.
Who administers Speak Up?
Speak Up is administered by an independent company (NAVEX), is available 24 hours a day, seven days a week, and can accommodate calls in most languages. You can contact Speak Up anonymously from most locations.
Who else can I speak to?
Smurfit Kappa encourages and offers many ways Speak Up. Use the channel you feel most comfortable with. Your Line Manager, HR Representative, by email at speakup@smurfitkappa.com by phone or online as indicated above.
What happens after I contact Speak Up?
Once you submit a question or concern via phone or web, you will receive a report key and password which can be used to follow up on your submission. Then, an electronic summary is sent to a Speak Up Case Manager in Smurfit Kappa’s team for review and to determine further action.
Are reports to Speak Up secure and confidential?
Smurfit Kappa uses NAVEX's EthicsPoint case management application to support the administration of Speak Up. EthicsPoint is hosted on NAVEX's secure servers and is not part of Smurfit Kappa’s website or Intranet. Any report you make will be kept confidential to the fullest extent possible consistent with law and good business practices.
How we act individually and as a Group, speaks to who we are and what others have come to expect from us. Our continued success depends on whether the actions we take and the decisions we make, are not only legal, but also ethical.
Tony Smurfit
Group Chief Executive Officer