What should I do if I lose my report key or forget the password I created?
Because of the high level of security that is maintained, if you lose your report key or password, you will need to file a new report. Mention in the new submission that it is related to a concern you previously filed.
Non-Retaliation
Smurfit Kappa aims to encourage openness and we will support employees who raise concerns, even if they turn out to be unfounded. We will under no circumstances tolerate retaliation against anyone who speaks up in good faith about behavior that does not follow the Ethics & Compliance Guide or the law. This includes concerns about any observed, or suspected, illegal or unethical behavior, or code-related policy violations.