Grifols is firmly committed to maintaining the highest standards of business ethics and conduct, by fostering a culture in which employees and external stakeholders feel comfortable communicating their concerns about Grifols' conduct or practices without the fear of retaliation.

Grifols has established the Grifols Ethics Line, a formal communication channel, to provide a safe and confidential mechanism to raise concerns and ensure that all concerns are objectively and professionally treated, and investigated in a manner that protects the rights of all individuals involved.

We all have the right to work in a positive environment. With this right comes the responsibility of acting in an ethical manner and letting the appropriate people know if you believe someone is not acting appropriately.

The use of the Grifols Ethics Line is voluntary. However, you are encouraged to file a report if you have concerns regarding applicable laws, rules, and regulations, or Grifols policies and procedures, or if you suspect a potential violation.

An independent, trained NAVEX specialist will be on the line to assist you. They are solely focused on listening to and addressing your questions and concerns. Specialists are offered in multiple languages, thus reporting can be communicated and submitted in your local language. Specialists will ask you to describe your concerns, as well as location for proper review. A report with relevant facts will be created and read back to you for accuracy.

Grifols uses NAVEX's case management application, EthicsPoint, to manage the Grifols Ethics Line. This platform is securely hosted on NAVEX's servers to ensure data security. Access to reports is limited to the Ombudsperson (Chief Internal Audit) and/or the local contact person, and to the appropriate internal subject matter experts (case manager) who are assigned to investigate the reports considering their location and nature. Any required transfer of data will be in compliance with data privacy laws and regulations.

If you give your name, the assigned Grifols investigator may contact you through email or phone to ask for more information. You may make a report anonymously. However, Grifols is better able to protect you from retaliation and to investigate your report if you provide your name. NAVEX and Grifols will treat your identity in confidence and it will only be disclosed, if necessary, to investigators or in subsequent legal proceedings, where allowed by local law.

All investigations are assigned to personnel who are appropriately trained and independent of the area in which the concern arose, ensuring impartiality and confidentiality of the investigations.
Any report you make will be kept confidential to the fullest extent possible consistent with the law and good business practices.

Any individual can ask a question or report a concern anonymously using the Grifols Ethics Line. However, Grifols encourages all individuals to identify themselves and to give as much detail as possible, so the allegation can be investigated appropriately. In any case, if the whistleblower discloses his/her identity, Grifols is committed to ensuring that it will be treated with the necessary confidentiality, and in accordance with local data protection requirements and the Privacy Notice.

When you submit the report, you will be issued a Report Key. Please write it down and keep it in a safe place. We ask you to use this Report Key along with the password of your choosing to return to EthicsPoint through the website or telephone hotline in 7 calendar days. By returning in 7 calendar days, you will have the opportunity to review any Follow-up Questions or submit more information about this incident.