What should I do if the telephone number is not working, or my country is not listed?

If the telephone number listed above is not functioning or your country is not listed, make your report online through this website. Indicate in the report that the telephone number did not work.

Grifols Ethics Line is NOT an Emergency Service
For emergencies or urgent situations, contact your local authority. Be aware that responses through this service might not be immediate.
To Report an Adverse Event:
For reporting an adverse event, click here
To Report Issues Concerning Donors:
For donors’ questions or complaints, use the specific donor’s support channels available in your country.