At Barclays, you are encouraged to raise concerns. It is the right thing to do for our clients, colleagues and reputation. When you feel empowered to raise concerns, you reinforce our commitment to integrity, demonstrate accountability and live our Values.
To help you to raise concerns, the dedicated Raising Concerns Team maintain this gateway.
- You will be provided with support and guidance as to how your concern is most appropriately addressed.
- All matters raised through the Raising Concerns process will be treated seriously and, as appropriate, an investigation will be conducted by the appropriate team.
- You can obtain free, independent and confidential advice on whether or how to make a Whistleblowing report by calling Protect at +44 (0) 800 668 1756 or by visiting their website: https://www.protect-advice.org.uk/.
You can speak up and raise concerns simply by completing this reporting tool. Concerns could relate to a number of things, including a breach in our security, inappropriate conduct, financial crime, harassment, health, safety or environmental risks, or anything likely to harm the reputation of Barclays.
Barclays uses a specialist third-party service run by EthicsPoint to provide a web based reporting tool available 24 hours a day. Concerns raised are logged in a secure, confidential case management system, which is accessible only by the Raising Concerns Team and, where relevant, the Investigations and Whistleblowing Team. Concerns can be raised anonymously with the service in most countries around the world. Where this is not possible due to national data privacy laws however, this option will not be available on the reporting form and you will be required to submit your name and contact details.