Welcome to the
Ricoh Group Ethics and Compliance Portal

What is Ricoh Group Ethics and Compliance Portal?

Ricoh Group Ethics and Compliance Portal is the Ricoh Group reporting platform. It provides a confidential channel via the telephone or internet to raise suspicions or concerns of a possible breach of our Code of Conduct, our policies or law.

Who administers Ricoh Group Ethics and Compliance Portal?

Ricoh Group Ethics and Compliance Portal is administered by an independent company (NAVEX), and available 24 hours a day, seven days a week, and can accommodate calls in our local languages. When voicing concerns, you have the option to remain anonymous, where allowed by local law.

Who else can I speak to?

Ricoh Group encourages speaking up to the channel you are most comfortable, such as your direct manager, another member of management, HR, Legal, or Compliance team.

What should I do if I find an extremely serious wrongdoing or fraud like top management’s misconduct?

You can make a report to Ricoh Group Global Hotline where a report will be directly sent to the Audit & Supervisory Board member of Ricoh Company, Ltd.

The Scope of this Ricoh Group Global Hotline is:

• organization-wide frauds or frauds by top managements; and
• any other improper conducts/actions which could cause serious losses to business such as deterioration in business performance and damage on Ricoh’s reputation or trust.

Please note that Ricoh may ask you to resubmit your concern to another appropriate hotline when Ricoh determined that the report is out of this scope.

If your concern falls under the above scope and if you desire to make a report to the Audit & Supervisory Board member of Ricoh Company, Ltd., please select options as follows: “Others & Global” > “Other/Global” > “Ricoh Company Ltd.” > “the Audit & Supervisory Board member of RCL”.

What happens after I make a report through Ricoh Group Ethics and Compliance Portal?

Once you submit a question or concern via the phone or web, you will receive a report key and password which can be used to follow up on your submission. Each situation that has been reported will be investigated in accordance with applicable policy of Ricoh Group.

Are reports to Ricoh Group Ethics and Compliance Portal secure and confidential?

Ricoh Group uses NAVEX's EthicsPoint case management application to support the administration of Ricoh Group Ethics and Compliance Portal . EthicsPoint is hosted on NAVEX's secure servers and is not part of Ricoh’s website or Intranet. Any report you make will be kept confidential to the fullest extent possible.

What is Ricoh Group's stance on retaliation?

Ricoh does not tolerate any form of disadvantageous treatment such as retaliation against anyone for making a genuine report. We consider acts of disadvantageous treatment to be misconduct. Our commitment to such is stated in the Ricoh Group Code of Conduct. We seek to provide a safe, healthy and productive workplace for our employees. Every report of disadvantageous treatment or retaliation is thoroughly investigated.