You have the choice of raising your concerns either:
- Anonymously: this means we will not know who you are, cannot see your contact details and will not take any deliberate steps to identify you. We can still communicate with you through the myVoice anonymous messaging system. Reporting anonymously may limit our ability to resolve and/or investigate your concerns.
- Confidentially: this way, you consent to us disclosing your identity where necessary, including to resolve or investigate your concern, to support and protect you, or if we are legally required or permitted to do so.
Once your report is submitted, a member of the Business Conduct Office will contact you to understand your concern properly, answer questions, explain next steps and the support available to you. When you submit a report, via the web or by phone, a Report Key and password will be provided. You can use this to check for any follow-up information, provide additional details about your case or review the accuracy of your report. Please keep your Report Key and password information safe.
We know that raising a concern can be confronting and challenging. We encourage you, to the extent you are comfortable to do so, to contact your leader, HR, local Employee Assistance Programme, or our Peer Support network for support. Further information can be found in the myVoice procedure.
When you submit a report (online, by phone or via mobile), you consent to Rio Tinto processing and disclosing your personal data, including your identity (if provided by you) and sensitive data - for example, race or religion - in line with the myVoice Procedure and the Rio Tinto Data Privacy Standard, for the legitimate interests of investigating and addressing your complaint.