Report a Concern

Speak up regarding actions or behaviours you believe are inconsistent with our code of conduct. Submit your concerns online or by phone.

Ask a Question

Get answers to your questions regarding our code of conduct.

Follow up

Check the status of an existing question or concern.

FAQ

Frequently Asked Questions

Your Confidential Channel to Raise Concerns

Our commitment to ethics.

We’re committed to delivering the highest quality of products and services to our customers while creating a safe, healthy, and inclusive workplace for our employees. Our Code of Conduct demonstrates our unwavering dedication to integrity in various aspects of our business, such as working together, safeguarding our Company, conducting our operations, collaborating with customers, partners, suppliers, and governments, and supporting our communities.

If you suspect a violation of our Code of Conduct, Company policies, laws, or regulatory requirements, please report it immediately. We provide various reporting options, including this report line, to make speaking up easier. We assure you that Your Voice will be heard.

When should you use Your Voice?
When should you use Your Voice?

You can use Your Voice to ask questions or raise concerns about the Company's Code of Conduct or ethical behaviour. However, other reporting options may be more appropriate depending on the issue. For instance, if you are concerned about the time and attendance, rostering or performance rating process, you should follow the Company's grievance procedures or speak to your HRBP unless illegal, improper, or unethical behaviour is involved.

Do you need to provide your name?
Do you need to provide your name?

No, you don't have to. However, we encourage you to identify yourself because it can help with the review and investigation process. If you choose to make an anonymous report, please follow up (using the unique code provided) in case we need further information and to check on our response.

Is it confidential?
Is it confidential?

EthicsPoint will document your concerns and send a report to the Company. We handle reports confidentially and, to the extent possible, maintain the confidentiality of individuals reporting potential violations or assisting with investigations.

How will you know if we addressed your report?
How will you know if we addressed your report?

The Company's Compliance team reviews all reports and collaborates with other departments to address them following established procedures. Please follow up on your report (using the unique code provided) to check our response. We respect everyone involved in an investigation, so the information we can provide may vary depending on the situation.

Will reporting a concern negatively impact you?
Will reporting a concern negatively impact you?

We encourage you to report legitimate concerns. We will not act against anyone reporting a suspected violation in good faith (i.e., believing it is true). The Company does not tolerate retaliation against anyone who reports a potential violation. Individuals engaging in retaliation will be subject to disciplinary action.

For further guidance, please refer to the FAQs.