We do not tolerate retaliation against people who raise concerns, and we have arrangements in place to monitor this and protect each other. Nobody falls outside of this commitment.

SPEAKING UP AT HARGREAVES LANSDOWN

Our purpose at Hargreaves Lansdown is to empower our clients to save and invest with confidence. Our strategy sets out what we need to do to achieve this; however, it’s our culture, values and behaviours that guide how we work. We want to create an honest and open environment where it’s safe for colleagues to raise any concerns about how we do things. That’s why we’ve launched an independent, speak-up hotline and online form, to make it easy for you to do the right thing and raise concerns, in the knowledge they will be treated seriously and confidentially.

This reporting service is hosted by an independent, third-party provider called EthicsPoint. Through this service, reports of potential wrongdoing in the workplace can be raised via two methods – online, or by telephone – and whether you make a report from home or your HL device, it remains secure and anonymous (if you select to remain anonymous).

The Speak-up framework at HL is an important tool for ensuring all colleagues feel safe and empowered to raise concerns. It applies to all legal entities across the HL Group and to all those who work for HL; whether full-time or part-time, employed through an agency or as a contractor, as well as those acting on behalf of, or representing, HL (such as consultants and other service providers).

See the FAQs for more information.

HELP AND SUPPORT

Doing the right things and ‘Speaking Up’ isn’t always the easy option. It can feel daunting to raise a concern but remember that support is available – whether that’s internally via the Speak Up Investigations Team, or externally via independent providers.

Protect - UK’s whistleblowing charity

Protect is the UK’s whistleblowing charity and since forming in 1993 they have supported almost 45,000 whistleblowers from a variety of sectors. Protect are entirely independent to HL and provide free and confidential expert advice.

You can contact Protect at any time for support on Speaking Up, on 020 3117 2520 or by email whistle@protect-advice.

Help@hand - Your Employee Assistance Programme (EAP)

It can feel daunting to raise a concern, and often you don’t know how you’ll react – Help@hand is free, 24/7 confidential access to professional support to help with stress management, anxiety, grief, financial concerns, and much more.

If you’re looking for guidance, or if you are unsure, please contact the internal Speak Up Team for advice and guidance by emailing: SpeakUpGuidance@hl.co.uk.