NAVEX is an independent, confidential compliance programme service and technology provider. NAVEX works with more than 13,000 customers around the globe, helping their people speak up with confidence.

EthicsPoint is a reporting tool created by NAVEX which assists companies in ensuring their people have a secure, confidential and user-friendly mechanism for reporting their concerns.

Concerns can be raised anonymously, where permitted under local law. For information regarding the processing of your personal data, please review the Terms and Conditions located in your country's HSBC Confidential notification on the HSBC Speak Up intranet site.

All cases are logged and treated confidentially as far as possible. All identifying details are only accessible by the appropriate HSBC Whistleblowing Oversight team and the Investigation Function handling your concern. However, there may be occasions where your identity may need to be disclosed, for example if there is legal or regulatory requirement to do so.

Any identifying details are securely maintained with access controls in place to confirm only authorised staff have access.

You can submit further information to your case by using the Follow Up link on the Home page.

Communication will be generated through the EthicsPoint reporting tool. You will receive an acknowledgment once investigation commences and you may receive request for further information. If you chose to remain anonymous, the EthicsPoint system will allow you to communicate and receive information requests whilst still maintaining your anonymity.

The telephone line is local to your country and is toll free. All discussions and information disclosed during the call with the Contact Centre will be treated confidentially. Only information regarding your concern will be captured, where you have elected to remain anonymous for the report, your details will not be disclosed by the contact centre agent.