Speak Up

“Every one of us has a role in protecting our company, our reputation and the brands we sell.”

Damian Gammell, CEO

If you have a concern we will act

Share a concern online Share a concern by phone Follow up on an existing concern Additional resources

Six things you need to know about Speak Up

What is Speak Up?

Speak Up is the CCEP reporting channel. It is a confidential channel via the telephone or internet to raise suspicions or concerns of a possible breach of our Code of Conduct, key policies or law.

Who administers CCEP Speak Up channels?

CCEP Speak Up is administered by an independent company (NAVEX), and available 24 hours a day, seven days a week, and can accommodate calls in all our local languages. When voicing concerns, you have the option to remain anonymous, where allowed by local law.

Who else can I speak to?

CCEP encourages speaking up to the channel you are most comfortable, such as your line manager, another member of management, your local P&C business partner, Legal, Security or the Ethics and Compliance team.

What happens after I contact Speak Up?

Once you submit a question or concern via the phone or web, you will receive a report key and password which can be used to follow up on your submission. Each situation that has been reported will be investigated in accordance with CCEP's Speak Up Policy.

What is CCEP's stance on retaliation?

CCEP does not tolerate any form of retaliation against anyone for making a genuine report. We consider acts of retaliation to be misconduct. Our commitment to such is stated in the first part of our Code. We seek to provide a safe, healthy and productive workplace for our employees. Every report of retaliation is thoroughly investigated.

Are reports to Speak Up secure and confidential?

CCEP uses NAVEX's EthicsPoint case management application to support the administration of Speak Up. EthicsPoint is hosted on NAVEX's secure servers and is not part of CCEP’s website or Intranet. Any report you make will be kept confidential to the fullest extent possible.

CCEP Speak Up Animation – English CCEP Speak Up Animation – English