"Our responsibility at Milaha is to create and maintain the best work environment for all our stakeholders. Due to the risks, we face in our day-to-day operations, we wanted to create a safe and completely anonymous channel for all our stakeholders to report incidents that may damage our reputation and assets. We want our stakeholders to feel safe and secure while reporting in good faith incidents through "Milaha Ethics Line", that’s why we encourage you all to use it to report any issues or concerns in order to maintain a healthy work environment that helps Milaha achieve its objectives."

Milaha Executive Management

Our Commitment

Qatar Navigation Q.P.S.C. (Milaha) is an organisation with strong values of responsibility and integrity. Our written standards and policies contain general guidelines for conducting business with the highest standards of ethics.

Milaha is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our written standards and policies, as well as asking for guidance related to policies and procedure and providing positive suggestions and stories.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

Please visit the frequently asked questions tab for more information.

Submit Your Report on Phone Submit Your Report Online Frequently Asked Questions

If you have a question concerning something other than improper behavior or a violation of policy and procedures, please CLICK HERE.

Know the Code

Milaha’s Employee Code of Conduct (“Code”) outlines the minimum acceptable standards of conduct expected from employees of the Milaha group of companies. (Article 1: Introduction)
Milaha’s corporate values: Integrity, Responsibility, Excellence, Partnership, Customer Focused, Commitment To Employees, Respect (Article 3: Milaha Values)
Employees should strive at all times to comply with or observe all applicable laws and regulations everywhere they operate. (Article 4: Regulatory Compliance)
Milaha staff are expected to protect confidentiality by not sharing such information with anyone who does not have authorization to access it. (Article 5: Privacy & Confidentiality)
Employees and their immediate family members need to be careful that their investments do not create conflicts of interest, impairing the employees’ ability to make objective decisions on behalf of Milaha. (Article 6: Conflicts of Interest)
Employees are not permitted, without the written consent of Milaha, to be employed in, provide engaged or provide services to, or invest in any organization where this activity creates, or is likely to create, conflict with the interests for Milaha, or where this may adversely affect the efficient discharge of the employees’ duties for Milaha. (Article 6: Conflicts of Interest)
Employees are required during working hours to devote their full time, attention and abilities to their duties and to act, at all times, conscientiously and in good faith In the best interests of Milaha. (Article 6: Conflicts of Interest)
Non-public information about Milaha’s business or those of customers shall not be used by employees for their own gain, or for that of others. (Article 7: Inside Information)
Milaha seeks to win business and outperform our competition fairly and honestly. We seek competitive advantages through superior performance and never through unethical or illegal business practices. (Article 8: Competition and Fair Dealing)
Employees must not engage (either directly or indirectly through relatives or friends) in any activity which could be interpreted as the giving of or receiving a bribe, secret commission, kick back, or questionable privilege or favour in relation to Milaha’s business activities. (Article 9: Gifts)
It is Milaha policy that no gifts should be given, either directly or indirectly, through third parties, to customers, suppliers or government officials to promote Milaha‘s economic or political advantage. (Article 9: Gifts)
All employees are required to protect Milaha’s assets, and ensure their efficient use. All Milaha assets are to be used for legitimate Milaha purposes. (Article 10: Protection and Proper Use of Group Assets)