Speaking up

Doing business with integrity is a shared responsibility, so please do the right thing and tell us if you experience or witness a conduct that you think may violate local or international law, our Code of Responsible Business Conduct, our supplier code, Telia Company’s values, policies and instructions, or human rights related to our operations. Speak-Up Line is the name of Telia Company’s channel for reporting these concerns.

If you are an employee, we encourage you to report any incidents directly to your manager, local Human Resources or your local Ethics and Compliance Officer. However, if you feel you cannot report to a manager, or if you are not an employee, you may use the Speak-Up Line. For all security incidents, telecom fraud and matters related to health and safety, you must use Speak-Up Line to report.

  • When submitting a report, you will be asked to provide your identity to enable your concern to be handled most effectively, but anonymous reports will be accepted. The likelihood of a successful investigation is higher if you choose to provide your identity. The more information you can provide, the better.
  • Submitted reports will be passed to authorized employees within the company and you will be provided with a unique report key and password to enable you to safely communicate with the investigator. We urge you to follow up regularly to check your report for questions or feedback from the investigator.
  • All reports are handled with confidentiality and we protect whistleblowers from retaliation if the report is made in good faith.

The Speak-Up Line is not for customer complaints or enquiries, please contact instead your local brand’s customer support.

See the FAQ for more information.

Thank you for your dedication. By speaking up you contribute to a responsible business.

EthicsPoint is NOT an Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.