Report online

Speak up regarding actions or behaviours you believe are inconsistent with our Code of Conduct

Report by phone

Speak directly to a Communication Specialist regarding your question or concern

Ask a question

Submit your questions relating to the Telia Code of Conduct

Follow up, or check the status of a reported concern or question

6 things you need to know about
Whistleblowing Line

What is Whistleblowing Line?

The Whistleblowing Line enables Telia Company employees and others to raise concerns or dilemmas, or to seek advice on a matter related to compliance with the law and our Code of Conduct, in full confidence and without fear of retaliation. The Whistleblowing Line is available 24 hours a day, 365 days a year. This facility is not for customer service complaints or enquiries.

How to use the Whistleblowing Line?

You can submit a report to the Whistleblowing Line through web-submission or telephone in multiple languages. Please click above links to report a concern online or via telephone. Alternatively, you may consult your manager, local Human Resources or your local Ethics and Compliance Officer.

Who else can I speak to?

If you are an employee, we encourage you to report any incidents directly to your manager, local Human Resources or your local Ethics and Compliance Officer. However, if you feel you cannot report to a manager, or if you are not an employee, you may use the Whistleblowing Line.

What happens if I report a concern via Whistleblowing Line?

Your report will be passed on to dedicated Telia Company, who will review your submission and will determine further action, including referral for investigation by a professional internal investigator. Investigations are fact based, conducted in the strictest confidence and in accordance with the Telia Company investigation policy.

Commitment to non-retaliation

Telia Company will not tolerate any form of retaliation directed against anyone who raises a concern in good faith about a possible violation of the Telia Code of Conduct. In fact, any act of threat of retaliation will be treated as a serious Code of Conduct violation, and is subject to disciplinary action, including termination of employment.

Commitment to anonymity and confidentiality

When reporting a concern to the Whistleblowing Line, you will be asked if you wish to share your identity. Although we encourage you to “Speak Up” freely and share your identity, anonymous reports will be accepted. All good faith concerns you report will be kept confidential, consistent with law and good business practices.