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After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

 

What should be reported?

Here are a few examples of the things that may be reported:

  • Any violation of LyondellBasell’s Code of Conduct or other policies
  • Any violation of laws and regulations
  • Fraud or bribery
  • Misbehavior with regard to accounting

How do you make a report?

You can report concerns:

  1. Directly to your supervisor or manager, HR representative or any member of the Legal or Compliance Department.
  2. If you are not comfortable reporting concerns directly to your supervisor or manager, an HR representative or a member of the Legal or Compliance Department, you may report through EthicsPoint by telephone helpline or via the web.
    1. Reporting your issue via the helpline: Each country has its own specific helpline number that can be found on the right of this Web page. The helpline is toll-free and operates 24 hours a day. Your call will be answered by an independent external operator from EthicsPoint, a company which provides third party reporting. The operator will record your concerns and may ask for additional facts. In most cases, the helpline will initially be answered in English. If you would like to report your concern in a different language, the operator will invite an interpreter to the call. Where allowed by law, you may choose to make an anonymous report.
    2. Reporting your issue here via the EthicsPoint web site

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. You may use your report key and password to check your report for feedback or questions.

EthicsPoint will forward your report to LyondellBasell’s Compliance Department for review.

If you provided your name, an investigator may contact you to discuss your concerns.

EthicsPoint is designed to take account of, and maintain compliance with, the data protection laws of the countries where LyondellBasell operates, including, in particular, the European Union Data Protection Directive.

LyondellBasell strictly forbids retaliation of any kind against anyone who reports a concern.

EthicsPoint is NOT a 911 or Emergency Service:

Please do not use the Ethics Helpline procedure to report emergency incidents. If you require emergency assistance, please contact your local emergency services or follow local site procedures. Reports submitted through this service may not receive an immediate response.