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Ask a question is for submitting a request to the Ethics Team

Any personal data you supply us with, such as your name, UIN and contact details, will be processed for the purpose of managing your enquiry/issue. The data controller is BT plc and data will be held for a maximum of 6 years once the case is closed, in accordance with our Information Retention Policy.

This is not an emergency service

Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your public emergency services.
For any incident where BT sites or assets are unsecured or at immediate risk – please contact the BT Security Control Centre on 0800 321 999 (if you’re in the UK) or +44 1 908 641 100 (if you’re outside the UK)