Note: If your concern relates to Ocado Retail Limited, please do not submit it here. Ocado Retail operates its own separate reporting service: report online at https://ocado-retail.speakup.report/ocado or by telephone on +44(0)8000224118 (organisation code: 131094). For all other concerns relating to the Ocado Group, please continue with this site.

Our Commitment

Ocado Group is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your Manager or People/Human Resource Partner in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, the information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.

Please be aware that Ocado Group are unable to accept anonymous reports from South Korea.

To Make a Report

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.