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Welcome to the CPC Integrity Helpline

Attention! This web page is hosted on EthicsPoint's secure servers and is not part of the Capital Power website or intranet.

What Capital Power Values

Capital Power strives to protect the integrity, health, safety and environment for our employees and throughout its operations. Capital Power values an environment where customers, employees, contractors and others feel comfortable in raising their concerns. Concerns can be raised in the following ways, or through this web-reporting service.

  • Anyone with a concern or inquiry can contact:
    • The CPC Integrity Helpline @ 1-866-363-8028 (note: this hotline is confidential through EthicsPoint)
  • Capital Power employees can also contact:
    • Your manager or supervisor;
    • Human Resources Business Partners or Sr. Manager Human Resources Business Partners, Labour Relations;
    • The Ethics Office;
    • Any member of the CPC Senior Executive (Stratum 5 and 6) (Canada or U.S.);
    • The Chairs of the: CPC Board of Directors or CPC Audit Committee

Please click here for contact particulars for the people listed above.

Frequently Asked Questions

  • What concerns should I raise?
    You should raise concerns about the following issues:
    • Fraud
    • Harassment or Discrimination
    • Respectful Workplace & Inappropriate Behaviour
    • Theft
    • Violence
    • Along with any other violations to the CPC Ethics Policy
  • Will I remain anonymous?
  • Yes, if you request to remain anonymous when making your report, we will respect your request. However, when an anonymous complaint is received, where possible and necessary, the complainant will be made aware that their anonymity will be maintained, however, their unwillingness to reveal their identity may hinder CPC’s ability to investigate the matter.
  • How do I follow-up?
  • After you complete your report you will be assigned a unique code called a “report key”. After 4-5 business days, use your report key and password to check your report for feedback or questions.

Click Here to Go Back

To Ask a Question or Raise a Concern by Phone: 1-866-363-8028

Follow-up on a Report

Report Key:

Capital Power will not allow or pursue retaliation of any kind against any individual who reports a violation or ethical concern. No individual will be threatened (either overtly or impliedly) or adversely affected by retaliation or retribution, because of a concern or complaint, participation in an investigation into a complaint or refusal to engage in unethical behavior.

All reports and complaints are expected to be made in good faith. Deliberately making false complaints will be considered a violation of the Ethics Policy and will result in disciplinary action, up to and including termination.