Commonly Asked Questions

Where do my reports go?

Reports are entered directly on the NAVEX secure server to prevent any possible breech in security. NAVEX makes these reports available only to specific individuals within Mason Advisory who are charged with evaluating the report, based on the type of violation and location of the incident. Each of these report recipients has had training in keeping these reports in the utmost confidence.

Is it possible to file a report anonymously?

Yes – when filing a report, please select “Yes” in the section entitled “Do you wish to remain ANONYMOUS for this report?”

If you do choose to report anonymously, please make a note of your Report Key and Password – this will allow you to check the reporting hotline for any follow-up questions and comments left by the colleague investigating your report.

Who can file a report?

Reports can be filed by anyone inside and outside of Mason Advisory, including but not limited to employees, agency workers, contractors, volunteers, interns, union representatives, colleagues and external partners.

Additional Commonly Asked Questions

Our Commitment

Mason Advisory Ltd is committed to the highest standards of moral and ethical behaviour. This principle is not something that I - nor any of us - take lightly, because it forms the foundation of trust on which all our business activities take place. It is essential to our integrity and depends on each of us making the right choices, every day, everywhere in the world. Acting ethically and with integrity makes Mason Advisory Ltd a Business to be proud of and is fundamental to our success.

We are committed to an environment where open, honest communications are the expectation. We want our colleagues, to feel comfortable in approaching Team leaders, Managers, SMT or our People and Talent representatives in instances where they believe violations of our Business Code of Conduct or policies, standards or ethics may have occurred.

We have found that concerns, issues or questions can be addressed more quickly when handled at the Team leaders or Manager level. However, in situations where you prefer to place a report in confidence, you are encouraged to use our hotline, hosted by a third-party hotline provider, NAVEX.

In addition, any of our partners may use this platform to report any concerns which they feel cannot be reported to the appropriate contact within Mason Advisory Ltd, or which concern was previously reported but has not been addressed appropriately.

You may report either through the online portal or by calling the hotline phone numbers available on this page.

Paul Pugh – Chief Executive Officer

Mason Advisory appreciates your input and encourages you to report any business conduct concerns. All concerns are very important to Mason Advisory leadership and management. Retaliation of any kind against anyone who raises an allegation in good faith is prohibited.