A message from our Chairman:

Any modern and diverse organisation faces many risks, including the occurrence of incidents that can harm the company’s reputation, assets and the welfare of its employees. It could be criminal activity, fraud, trafficking, damage to property or something more personal such as discrimination or harassment. These incidents can arise out of improper behaviour or a deliberate violation of policies and need to be managed effectively to limit the impact to businesses and employees.

To enable you to report such concerns anonymously, our hotline provides you with a free and confidential reporting mechanism, without any fear of retaliation. These concerns will be acted upon objectively, professionally, and consistently, without compromising you in any way.

Earning and maintaining the trust of our stakeholders is fundamental to the success of our Group. Thousands of people come to work each day to provide for themselves, their families and to make a positive difference to DP World. We want everyone to feel comfortable and safe knowing that they can report, in good faith, any concerns they may have.

If you have witnessed any wrongdoing that affects our business, you can contact the hotline in complete confidence.

Regards,
Sultan Ahmed Bin Sulayem, Group Chairman and CEO

Our Commitment

Dubai Ports World is an organization with strong values of responsibility and integrity. Our Code of Ethics contains general guidelines for conducting business with the highest standards of ethics.

Dubai Ports World is committed to an environment where open, honest communications are the expectation, not the exception.

In situations where you do not feel comfortable approaching a supervisor manager directly, you may instead place an anonymous report, in confidence, using this hotline hosted by an independent third-party hotline provider, EthicsPoint.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information. Related policies which may guide you in understanding DP World’s principles, can be found on our global website www.dpworld.com, our main employee intranet Connexions, as well as on the individual websites and intranets of our Business Units.

To Make a Report

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.