Please remember that you can only use this section to ask any question related to the Canal Abierto (typology of reports, information needed, the steps, notifications, duration, etc.) and your questions will be treated as confidential as the reports.

After you complete your report you will be assigned a unique code called a Report Key; you will also choose a password.

Write down your Report Key and the password you select and keep them in a safe place.

After 3 - 5 business days, use the Report Key and password to check for feedback or questions.