6 things you need to know about Speak Up
What is Speak Up?
Speak Up is the new name for confidentially reporting concerns about working practices put in place to protect you - such as theft, fraud, general health & safety, mis-selling, discrimination, bribery, worker’s rights. Our confidential reporting channels (telephone hotline / online / mobile) allow you to confidentially report your concerns so that we can act on them.
Who administers Speak Up?
Speak Up is administered by an independent company (NAVEX), is available 24 hours a day, seven days a week, and can accommodate calls in more than 75 languages. You can contact Speak Up anonymously, where allowed by local law.
What happens after I contact Speak Up?
Once you submit a question or concern via telephone hotline / online / mobile, you will receive a report key and password which can be used to follow up on your case. An electronic summary is then sent to a representative in Currys’ Confidential Hotline Team for review and to initiate an investigation (where deemed necessary).
Who else can I speak to?
Currys encourages reporting concerns to the channel you are most comfortable with, such as your line manager, your line manager’s manager, or in some cases Employee Relations - E.g., a personal complaint about your own employment situation, such as issues or problems affecting you at work.
Are reports to Speak Up secure and confidential?
Currys uses NAVEX’s EthicsPoint Incident Management application to support the administration of Speak Up. EthicsPoint is hosted on NAVEX’s secure servers and is not part of Currys’ website or intranet. Any report you make will be kept confidential to the fullest extent possible consistent with law and good business practices.
What is Currys’ stance on retaliation?
Currys do not tolerate any form of retaliation against anyone who raises a concern. We consider acts of retaliation to be misconduct, as outlined in Section 7 of our Speak Up policy. We seek to provide a safe, healthy, and productive workplace for our colleagues. Every report of retaliation is taken seriously.
What is Speak Up?
Speak Up is the new name for confidentially reporting concerns about working practices put in place to protect you - such as theft, fraud, general health & safety, mis-selling, discrimination, bribery, worker’s rights. Our confidential reporting channels (telephone hotline / online / mobile) allow you to confidentially report your concerns so that we can act on them.
Who administers Speak Up?
Speak Up is administered by an independent company (NAVEX), is available 24 hours a day, seven days a week, and can accommodate calls in more than 75 languages. You can contact Speak Up anonymously, where allowed by local law.
What happens after I contact Speak Up?
Once you submit a question or concern via telephone hotline / online / mobile, you will receive a report key and password which can be used to follow up on your case. An electronic summary is then sent to a representative in Currys’ Confidential Hotline Team for review and to initiate an investigation (where deemed necessary).
Who else can I speak to?
Currys encourages reporting concerns to the channel you are most comfortable with, such as your line manager, your line manager’s manager, or in some cases Employee Relations - E.g., a personal complaint about your own employment situation, such as issues or problems affecting you at work.
Are reports to Speak Up secure and confidential?
Currys uses NAVEX’s EthicsPoint Incident Management application to support the administration of Speak Up. EthicsPoint is hosted on NAVEX’s secure servers and is not part of Currys’ website or intranet. Any report you make will be kept confidential to the fullest extent possible consistent with law and good business practices.
What is Currys’ stance on retaliation?
Currys do not tolerate any form of retaliation against anyone who raises a concern. We consider acts of retaliation to be misconduct, as outlined in Section 7 of our Speak Up policy. We seek to provide a safe, healthy, and productive workplace for our colleagues. Every report of retaliation is taken seriously.