Our Commitment

Just Eat Takeaway.com is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, the information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.

Our Speak Up Policy

If you've had an issue with your order, we're really sorry to hear that - but this isn't the web page you need. You should get in touch with your local customer services team, who can help you with refunds, quality issues, delays or missing items.

To Make a Report

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.