What should I do if I lose my report key or forget the password I created?
Because of the high level of security that is maintained, if you lose your report key or password, you will need to file a new report. Mention in the new submission that it is related to a concern you previously filed and provide as much information as possible relating to the previous report.
It is important to follow up reports submitted to the Klépierre Whistleblowing Platform. This allows you to retrieve questions, answers, and status updates posted to you by the relevant Coordinators.
To follow up on an existing case, please enter the report key provided to you and password you created when you initially submitted your report.