6 Things You Need to Know About Greenline

  • What is GreenLine?

    GreenLine is Schneider Electric’s global helpline for external stakeholders. It is a confidential channel through which you can ask questions and raise concerns about ethics, compliance or Schneider Electric’s Principles of Responsibility and related policies.

  • Why should I share what I know? What can be reported?

    We all have the right to work in a positive environment. With that right comes the responsibility of acting in an ethical manner and letting the appropriate people know if someone is not acting appropriately. Corporate misconduct can threaten the livelihood of an entire company.

  • Are reports to the Greenline secure and confidential?

    Yes, when you choose to submit a report via the web portal, Schneider Electric Compliance Hotline ensures a secure and confidential environment for collection, storage and transmission of the hotline reports.

  • Who can use GreenLine?

    The GreenLine is designed for external stakeholders to report any concern related to Fraud or Ethical misconducts.

  • How does it work?

    You can both share a concern or ask a question via the web portal by clicking on the icons above and follow the steps proposed. The Greenline ensures a secure and confidential environment for collection, storage and transmission of the hotline reports.

    Once you submit a question or concern via web, you will receive a report key and password which can be used to follow-up on your submission. Then, an electronic summary is sent to Schneider Electric’s Compliance team for review and to determine further action.

  • Am I protected against retaliation if I call the GreenLine?

    You will not be subject to retaliation from Schneider Electric for any report of a suspected violation that is made in good faith, even if it later turns out to be factually incorrect. Please be aware, however that knowingly providing false or misleading information will not be tolerated.