Our Commitment

Ma'aden is an organization that strongly believes in our values with our Code of Conduct containing general guidelines for conducting business with the highest standards of ethics.

Ma'aden is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of the law, our values or our policies or standards have occurred.

In situations where you would feel more comfortable submitting your issue in a different manner, this hotline has been created as a secure and confidential platform. As an independent third party, NAVEX, hosts the hotline, you can submit your reports with the confidence that your submission will reach the right person, with the ability to remain anonymous if you choose.

You have our guarantee that your comments will be heard.

See the NAVEX FAQs for more information.

To Make a Report

Or by phone:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.