Repsol is firmly committed to our culture of compliance and ethical integrity. We understand this to mean that individuals who report irregular or illicit conduct play an essential role in uncovering and preventing such infractions, protecting the correct and proper workings of the Company, and generally contribute to the well-being of society as a whole. Therefore, it is of the utmost importance that reporters receive active and all-encompassing protection, without neglecting the rights of those affected by their reports or the investigations launched as a result.

Repsol's Ethics and Compliance Channel and internal information system exist to ensure these needs are met in accordance with the law and in line with the following principles:

Right to anonymity The Ethics and Compliance Channel accepts anonymous messages, either in writing or spoken. However, Repsol encourages reporters to identify themselves wherever possible, as this facilitates the processing of messages. General guarantee of confidentiality All persons participating, either directly or indirectly, in the processing of reports received and in any ensuing investigation must observe strict rules of confidentiality regarding the information received. Confidentiality of the reporter's identity The confidentiality of all information related to the persons affected — and especially the reporter's identity should this information be disclosed — is one of our guiding principles. Under no circumstance may any information that could lead to an identification of any of the persons involved be shared with anyone outside the reception and processing of a report. Prohibition of retaliation The reporter(s) and any persons assisting in an investigation may not be penalized or suffer any negative consequences or retaliation for this reason. This guarantee can be expanded to include other persons associated to the reporter in some way or form.
Rights of persons subject to investigation A person who is under investigation has the right to be informed of the actions or omissions attributed them and to be heard by the investigator(s). This person also has the right to presumption of innocence, in addition to other rights afforded by law. Personal data protection All personal data will be processed according to applicable data protection law and pursuant to Title IV of the Whistleblower Protection Law in force in Spain. One preferential channel Repsol's Ethics and Compliance Channel is managed by an independent organization that provides reporting persons with various means of submitting reports (telephone, mail, or electronic form) regarding anything perceived to be a breach of the Company's Code of Ethics and Business Conduct or Crime Prevention Model, or of a possibly illegal act or infringement of applicable regulations. System manager The Ethics and Compliance Committee is the organizational body responsible for Repsol's reporting system. Its management duties and responsibilities are deposited the Company's Chief Compliance Officer.

Repsol's Ethics and Compliance Channel is a place to ask questions and raise concerns about irregularities, illicit conduct, or possible breaches of Repsol's Code of Ethics and Business Conduct under full confidentiality and without fear of retaliation. Messages can be sent through the channel either in writing or verbally at any time, 24 hours a day.

Report a concern Speak up regarding actions or behaviors you believe are inconsistent with Repsol’s Code of Ethics and Business Conduct Ask a question Got a question about our Code of Ethics and Business Conduct? Ask it here Call us Speak directly to a communication specialist about your question or concern
Read Repsol’s Code of Ethics and Business Conduct

If you prefer, you may submit your communications by postal mail to the following address:
C. de Méndez Álvaro, 44, 28045 Madrid, to the attention of Repsol's Chief Compliance Officer (María Diaz Aldao).

Repsol Ethics & Compliance Channel is NOT an emergency service. This is not the place to report events presenting an immediate threat to life or property and we may not be able to reply immediately. If you require emergency assistance, please contact your public emergency services.