Integrity, responsibility and transparency are fundamental values at Repsol. We have set ambitious goals and meet them through consistent high performance, with high ethical standards as the basis for our business all around the world. We are expected to take the time to understand the elements of our Code of Ethics and Business Conduct and have these as the basis for the way we work. It is also a personal responsibility to speak up about any potential breach of our Code. Every time we ask a question or raise a concern, we create an opportunity to improve. When we take action and report questionable conduct, we are protecting ourselves as well as Repsol’s reputation. Remember, an issue cannot be addressed unless it is brought to someone’s attention.

Once you submit a question or concern via phone or web, you will receive a report key and password which can be used to follow up on your case. Then, an electronic summary is sent to a Case Manager within Repsol’s Ethics and Compliance team for review and to determine next steps.

Repsol encourages you to use any resources available to speak up. In addition to using the Repsol Ethics & Compliance Channel, you can speak to your line manager, another member of management or a member of the Legal team.

Repsol uses NAVEX's case management application called EthicsPoint to support the administration of the Repsol Ethics & Compliance Channel. EthicsPoint is hosted on NAVEX's secure servers to prevent any possible breach in security. NAVEX makes these reports available only to specific individuals within Repsol who are responsible for evaluating the reports. Any report you make will be kept confidential to the fullest extent possible consistent with the law and good business practices.

The Repsol Ethics & Compliance Channel is not an emergency service. Please do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your public emergency services.

The Repsol Ethics & Compliance Channel is not a channel for customer complaints or inquiries.
If you are making an inquiry or raising a concern about customer service related issues, please click here to look for contact details.