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After you complete your report you will be assigned a unique code called a "report key". Please write down your report key and password and keep them in a safe place. After several business days, use your report key and password to check your report for feedback or questions.
Raben Group companies, acting as responsible employers and business partners, attach particular importance to conducting business in a legal and ethical manner.
In our day-to-day activities, we are guided not only by generally applicable legislation, but also by the internal regulations and ethical standards we have adopted.
An important element of building a system of legal compliance is to enable persons who, while performing their professional duties become aware of a breach of the law or an action that is not in line with our adopted procedures or Code of Ethics, to report it to us.
To this end, Raben Group companies provide you - the Whistleblowers - with a fully confidential channel for filing internal reports - a platform and hotline based on tools provided by a trusted external provider, NAVEX.
Using them you have the opportunity to report breaches of the law, our Code of Ethics, procedures in the area of antitrust, anti-corruption or sanctions compliance, as well as internal work regulations.
Reports can be filed both anonymously and with an indication of the identity of the reporter. In the case of anonymous reports, you should refrain from providing your identification data, in particular including your name and any other data that may directly or indirectly lead to your identification. No action will be taken with regard to anonymous internal reports to establish the identity of the Whistleblower.
Notwithstanding the above, in order to ensure the highest quality of the follow-up investigations, you are always encouraged to make a report indicating your identity.
We guarantee that any information you provide will be treated with the utmost confidentiality and if you provide your identity, it will not be disclosed without your consent.
The investigation will take place in accordance with the procedures that have been adopted by the individual Raben Group companies, based on the Group Whistleblowing Standards.
Please note that the information you provide about yourself, as well as employees, suppliers, customers or business partners of Raben Group companies, may lead to decisions that directly affect these individuals. For this reason, we ask that you only provide information which, to the best of your knowledge, is true.
We guarantee that your comments will be heard. We will keep Whistleblowers informed of the progress and outcome of their investigations, to the extent permitted by confidentiality rules and generally applicable law.
Notifications made via the hotline or the platform will be dealt with using our group mechanism for the handling of internal reports run by Raben Management Services sp. z o.o., which is a professional entity specialising, among other things, in the area of internal investigations.
For more information, see Frequently Asked Questions on EthicsPoint.