Dial: +49 1802 38 44 27
For International Options: (Not all local providers support these numbers, in which case, please use the phone number above.)
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
If you like to address your tires product inquiry or product claim, please contact the service centers:
- USA: 001 800 847 3349
- Rest of World: 0049 511 976 3524
NOTIFICATION: Beginning on September 1, 2016, Continental will change external hotline providers.
Commencing 9/1/2016, Continental will have a new hotline provider. The new hotline provider continues to be an external resource available for the anonymous reporting of compliance based concerns and is called Integrity Line. The new tool can be accessed at the following link:
https://continental.integrityplatform.org/index.php
As of September 1, 2016, all new reports will need to be logged into this system.
Open Case Information
If you are a reporter, looking for your open case data, you will be able to access the current hotline tool until August 31, 2016. After that, the current provider will shut down access to their tool.
Information on open cases will be transferred to the new provider, but it may take as long as the middle of November before it is available for access in this new web based system. We therefore recommend that you log into your report and extract any important information before the closing date of 8/31/2016.
In case you haven't had the opportunity to extract your data, and want details on the case between now and the middle of November, we must request you resubmit your case details with the new hotline provider through the link provided above. By making sure to include at least date/week of submission, accused person(s), location/company, etc. We will be able to link your case details from the old provider to the new. Otherwise, all open cases will be transferred to the new provider, no later than the middle of November.
We apologize in advance for any inconvenience or concern this may cause. Please feel free to contact your country compliance coordinator for details on this transition.