Business Conduct and Ethics Reporting

Follow up on a Report

Report Key:
Password:
 

File a Report

File a Report Online

File a Report by Phone
Dial toll-free: 1-855-236-6970

After submitting your report, you will be assigned a "report key". Write down your report key and keep it in a safe place. Your report key and password allow you to follow up on your report.
If you are submitting a report related to Allstream please proceed to Zayo’s reporting site available here.

Customer Service Related Issues

Customer Service related issues are addressed separately from our Business Conduct and Ethics Reporting. For these issues, please visit us at our support site.

About Business Conduct and Ethics Reporting

Business Conduct and Ethics Reporting is designed to create a non-threatening environment in which to report potential violations regarding ethics and compliance issues at MTS. It is hosted by a third party, EthicsPoint, who will provide MTS with the information you report on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard and remain confidential.

You can submit a report through EthicsPoint by calling the Business Conduct and Ethics Reporting toll-free number 1-855-236-6970 or by selecting the "File a Report Online" option above.

Commitment to Integrity

MTS has a strong foundation built on honest and ethical business conduct. MTS is committed to core values that represent how we do business – passion, empathy, courage, and commitment. Guided by these values, and the principles of corporate social responsibility, MTS has partnered with EthicsPoint, a world-class independent company that specializes in handling confidential reporting of ethical issues and concerns. We are confident that this reporting system, managed by EthicsPoint, gives both our internal and external stakeholders an environment in which to feel comfortable to communicate potential ethics and compliance violations. Concerns of this nature can include, but are not limited to matters of:

  • Conflicts of interest
  • Discrimination or harassment
  • Workplace health and safety, or environmental protection
  • Questionable accounting or auditing practices
  • Compliance with laws and regulations

As a corporate citizen, it is our responsibility to operate in an ethical manner. Business Conduct and Ethics Reporting provides a venue for MTS stakeholders to safely and confidentially communicate any questions or concerns in that regard, and to do so anonymously.

It is important to MTS that we are held to the highest ethical standards. We would appreciate your support in letting us know if you have any concerns of this nature.

Note: EthicsPoint is NOT a 911 or Emergency Service: Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

Paul Beauregard, Chief Corporate and Strategy Officer "As a corporate citizen, it is our responsibility to operate in an ethical manner. Business Conduct and Ethics Reporting provides a venue for MTS stakeholders to safely and confidentially communicate any questions or concerns in that regard, and to do so anonymously."
Resources from mts.ca If you have a customer service related issue, we encourage you to please visit us at our support site.