Attention! This web page is hosted on EthicsPoint's secure servers and is not part of the Panalpina website or intranet.
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Dear colleagues,

Integrity is the fundamental principle on which Panalpina operates. The changing global environment, with increasingly complex requirements, makes integrity even more important. Panalpina therefore encourages you to speak up about any ethics and compliance breaches, and to continue to uphold our Code of Conduct.

Panalpina values your input. This is why we have established this Internet site and call center, now available in all European countries, where employees, customers, suppliers and other Panalpina business partners can report any concerns or misconduct.

EthicsPoint, the external provider of this Internet site and call center, specializes in the secure and confidential handling of sensitive information. Incoming reports are not tracked, neither are senders automatically registered.

Responsible use of the tools is key. EthicsPoint will forward all reports to Panalpina’s Corporate Risk, Ethics and Compliance Office for clarification. The decision about further action is taken there. Confidentiality is guaranteed in any case.

Thank you for your continued support and cooperation in upholding the Panalpina Code of Conduct.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link on the left side of this web page.
  • OR
  • Select the "Dialing Instructions" link on the left side of this web page. After selecting the country you are located in you will be provided with directions to call the hotline.
  • OR
  • Select the "Ask a Question" link on the left side of this web page.

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT an Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.