Attention! This web page is hosted on EthicsPoint's secure servers and is not part of the Panalpina website or intranet.
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Dear Colleagues

Integrity is, and always has been the fundamental principle on which Panalpina operates. The changing global environment, with increasingly complex requirements, emphasizes the importance of integrity even more. For this, it is essential for Panalpina to find out about any ethics and compliance breaches, in particularly violations of our Code of Conduct.

As such, Panalpina values your input. This is why we have established this internet site and a call center where employees, customers, suppliers and other Panalpina business partners can report any concern or misconduct.

It is important to emphasize that the call center and the internet site are operated by an external provider specializing in the secure and confidential handling of sensitive content. Incoming reports are not traced, neither is the sender automatically registered.

Especially important is the responsible use of the tools. The content of the report will be forwarded by the service provider to the Corporate Ethics & Compliance Office for clarification. The decision about further proceeding is taken there. Confidentiality is guaranteed in any case.

Thank you for your continued support and cooperation.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link on the left side of this web page.
  • OR
  • Select the "Dialing Instructions" link on the left side of this web page. After selecting the country you are located in you will be provided with directions to call the hotline.
  • OR
  • Select the "Ask a Question" link on the left side of this web page.

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT an Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.